Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. Our sales/customer service organization is vital for us to deliver customized, sustainablepackaging and logistics solutions that protect our customers' products and optimize their supply chains to our customers. We are now looking for a "Customer Service Specialist" to join our team in Nefab Chengdu China.
As Customer Service Specialist, you will be responsible for handling customer inquiries, processing orders, coordinating with production and logistics teams, and ensuring timely delivery and issue resolution. You will contribute to enhancing customer satisfaction, strengthening long-term partnerships, and driving operational efficiency to support Nefab's business growth.
You will be part of Sales & Customer Service team, serving as a key link between our customers and internal functions. In the customer service organization, you will communicate and cooperate with sales, operations, and logistics teams across multiple geographies to ensure seamless order execution and proactive customer support.
This position is located in Chengdu China, and you will report to Sales Manager West China.
Do you want to be part of a global organization and contribute to our growth journey? Apply today!
Our core values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation, and Communication. This means that we are always putting customers first, through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.
Impress us with your CV/resume and motivational letter, written in English, latest July 17. For further information or questions, please contact [email protected].
Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent, and therefore welcome all applications.
We are part of the Nefab Group, which was founded in 1949 and is a world leading global provider of sustainable packaging solutions and logistics optimization services. Nefab saves environmental and financial resources by optimizing supply chains. We do this by innovating together with our customers to create smarter packaging and logistics solutions while always respecting people and high ethical standards. This contributes to a better tomorrow for our customers, for society, and for the environment.
With more than 75 years of experience combined with competence and presence in 38 countries, we offer global solutions and local service worldwide to companies in industries such as Telecom, Datacom, Semicon, Energy, Healthcare equipment, Mining & Construction, and LiB & E-mobility. Nefab Group has around 5,000 employees with a yearly turnover of 10.3 BSEK. The owners are the Nordgren/Pihl family and FAM AB, a privately owned holding company within the Wallenberg Ecosystem.
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