Account Executive (Business Development)

Reflex Packaging (Thailand) Co., Ltd. / Part of NEFAB Group

Account Executive (Business Development)

Report to: Senior BD Manager / Managing Director

Job Summary

The Account Executive (Business Development) is responsible for managing and growing relationships with existing customers, ensuring satisfaction, handling project coordination, and identifying business opportunities to support long-term growth. This role requires strong communication, organizational skills, and a proactive service mindset.

Main Responsibilities

• Manage and maintain assigned customer accounts, ensuring satisfaction and ongoing support.
• Coordinate closely with internal teams (design engineering, quality, production, and warehouse and logistics) to fulfill customer requirements.
• Monitor project milestones, delivery timelines, and resolve issues proactively.
• Identify upselling and cross-selling opportunities to increase account value.
• Support the preparation of proposals, quotations, and customer documentation.
• Maintain accurate sales records and provide regular account updates.
• Ensure excellent customer communication aligned with company standards.
• Assist in product launches and change management activities for existing customers.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Engineering, or a related field.
• Minimum of 3 years' experience in account management, customer service, or project coordination, preferably in a B2B or manufacturing environment.
• Experience in packaging, automotive, electronics, or industrial sectors is an advantage.
• Good command of English (spoken and written); proficiency in Chinese (Mandarin) is an advantage.
• Strong communication and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Valid driving license and ability to travel occasionally.

Skills and Competencies

• Strong customer relationship and account management skills.
• Able to coordinate cross-functionally and manage multiple priorities.
• Detail-oriented, well-organized, and solution-driven.
• Proactive, adaptable, and capable of working independently.
• Familiarity with reading technical documents or drawings is a plus.

Nefab Group (Reflex Packaging Thailand)

The NEFAB is Swedish based global MNC industrial packaging manufacturer specializing in complete packaging solutions that reduce their customers' total costs while minimizing environmental impact.

At Nefab Group, we’re a global leader in sustainable solutions that redefine what packaging can do for our customers and the planet. Founded in 1949 in Sweden, Nefab has expanded worldwide, now serving industries like Telecom, Energy, Industry, Vehicles, Healthcare, and Aerospace across more than 38 countries and over 120 locations.

With a team of around 4,900 dedicated employees, Nefab is on a mission to help clients reduce costs and environmental impact, achieving a 2024 annual turnover of SEK 10.3 billion.

As we continue to grow, our ownership is driven by the Nordgren/Pihl family and FAM AB (Wallenberg), sharing a strong commitment to sustainable innovation and long-term vision.

NEFAB Group AB has acquired Reflex Packaging Thailand, a global leader in sustainable thermoformed cushioning. With operations in Thailand, Singapore, and the Philippines, Reflex Packaging specializes in designing and manufacturing high-performance solutions using recycled and ocean-bound plastics. Together, we save resources in supply chains for a better tomorrow.

Visit us at: www.nefab.com or www.reflex.co.th

Application
Interested candidates are invited to submit their resume and a cover letter highlighting their relevant experience and qualifications to [email protected]. Please include "Business Development Executive / BD Executive" in the subject line of your email.

Contact Person: Kanathip Trakarnphol – Phone Number: +668-1434-1934

Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent, and therefore welcome all applications.